- Salesforce Introduction
- Salesforce Agenda
- Salesforce- CLOUD COMPUTING
- Salesforce CRM
- UDD- The UNIVERSAL DATA DICTIONARY
- SALESFORCE MULTITENANT ARCHITECTURE
- SALESFORCE SERVICE CLOUD
- Metadata in Salesforce
- SALESFORCE CRM (customer relationship management)
- SALESFORCE SECURITY MODEL
- Data management Using Data Loader
Salesforce Interview Q & A
So whether you want to be admin, developer or architect, you have to start with the fundamentals which are the Salesforce admin path and you are going to focus on three things-:
You have to optimize these three categories.
This is easiest category. It is greatest ally in trailhead.
Trailhead is free online hands-on learning platform built by Salesforce them to teach you literally everything you need to know about Salesforce. Finishing a module in Trailhead earns you a badge and there are literally a thousand badges. Counting in trail head finishing is just fifty badges. Salesforce promotes very aggressively and lists 20 different Salesforce products on the trail head platform but in real life most companies believe only use two of the products and that’s sales and service cloud.
While you are building up your book knowledge using trail head you need to start applying that knowledge towards real-life business problems. This is the most difficult category to optimize. Salesforce organizations are exactly the same as paid Salesforce organization. Business is changing fast. In this digital age, everyone and everything is connected. Digital age everyone and everything is connected transforming the way you interact with our customers. Salesforce makes easy to use cloud-based business applications that help you stay connected to your customers, prospects, partners and more. It’s the world number one CRM platform, enabling businesses to sell, service and market like never before. And it’s the customer success platform, helping you to connect to your customers in a whole new way. With Sales Cloud you will always have the information you need to close deals, collaborate and sell as a team. Manage contacts and track opportunities from first contact to final handshake. Service cloud allows you to deliver a world-class customer service experience. Track customer from online, to on the line. Increase agent productivity and resolve issues fast, to keep customers truly satisfied. With marketing cloud you can create personalised one-to-one customer journey and powerful multichannel marketing campaigns that generate leads and drive sales. And with Community cloud you can build vibrant, engaging communities that help customers, partners and employees help themselves and each other. Make quicker, smarter decisions with Analytics Cloud. Turn big data into a big advantage by uncovering new insights and taking action instantly from any device. With App cloud you can build modern employee and customer facing apps that engage and excite all within a secure trusted and instantly mobile environment. Salesforce is cloud-based all your information is up-to-date, in real time and available wherever you are. So you can even run your entire business from your phone.